Zilpik allows selling of only handmade goods by makers who are literally making their items with their own hands (or tools). Everything listed as handmade must be made by you, the seller. Reselling is prohibited in the handmade category. You may also have shop members who help you run your business, as long as you, the seller, are making your items.
We may reach out to you at any time with a more detailed enquiry about your business. Please be prepared to provide additional details about the origins of your business, your role in the design process and production process to make sure you follow our ethical expectations.
We understand that you may wish to keep the details of your design and business practices confidential. Please be assured that Zilpik will not use the private information you provide us for any purpose other than reviewing your business to determine that you are in compliance with our policies.
We reserve the right to reject any maker/seller that aren’t in the letter or spirit of this policy or our ethical expectations.
At Zilpik, we value transparency. Transparency means that you honestly and accurately represent yourself, your items and your business. As a handmade seller, you agree to:
- Disclose in your About section the names and roles of people who help make your items or run your business;
- Use your own words and photographs (not stock photos) to describe your items; and
- Respond to any enquiries from us in a timely manner. We may ask you how your items are made, what workspace, tools and equipment you use; and how you communicate and collaborate with the people who help you run your shop.
Remember: Our marketplace is built on trust. Providing false, inaccurate, or misleading information is prohibited by our Terms of Use. If we find that you’re not being open and honest with us, we may suspend or terminate your account.